Kuwait Airways is the national carrier of Kuwait, based at the Kuwait International Airport, Al Farwaniyah Governorate. A member of the Arab Air Carriers Organization, it operates scheduled international services throughout the Middle East and other important cities across the world. Kuwait Airways makes the rendering of distinctive services to its passengers a priority.
Because of its geographic position, Kuwait Airways is able to connect to many Middle Eastern cities. It has always delivered superior services to customers and has been awarded the ‘Best Airline for Air Safety’ in 2000 by IASA (International Aviation Safety Assessment). It has also received seven awards in the January edition of the Onboard Service Awards Magazine, 2003 in the categories of Onboard Menus and Menu Service, Onboard Service, Onboard Entertainment, Comfort of the Passenger, and Onboard Safety and Security.
For any queries on travel bookings, holidays, deals and check-in, Kuwait Airways customer support is available to attend.
Kuwait Airlines connects all the major Middle Eastern cities like Dammam, Bahrain, Dubai, Muscat, Doha, Abu Dhabi, Riyadh, Sohag, Madinah, Istanbul, Amman, Cairo, etc. by direct flights. They also connect the rest of the world including but not limited to India, Bangladesh, London, Malaysia, New York, Paris, and Rome. Kuwait Airways has a codeshare agreement with Etihad Airways, Turkish Airlines, and Air India.
The fleet of Kuwait Airways consists of 17 aircraft from the Airbus and Boeing family-
Kuwait Airways offers you a selection of three cabin classes – First Class, Business Class, and Economy Class. First Class passengers are offered Limousine Services at London airport. The service can be booked by calling 171.
Kuwait Airways offers a set of complimentary services across all cabin classes. These include meals and beverages, blankets, headsets and sleeping blinds. Latest classics, comedy, and children’s movies are also available for viewing. You may also avail yourself of reading material like newspapers and magazines. Infants less than 2 years of age are offered carry cots on request. Children are provided with toys and complimentary items.
Meal selection can be made from a wide range of choices that include low-calorie, low-fat, low-gluten, and diabetes-friendly meals. Special meals for babies and children are also offered onboard Kuwait Airways.
In the event of cancellation of ticket due to inevitable circumstances, please refer to Kuwait Airways cancellation policy by clicking here.
For destinations excluding the United States of America, the Kuwait Airways baggage allowance policy permits you to check in 2 pieces of luggage up to 32kgs each in First and Business class cabins. Economy class passengers are allowed 2 pieces weighing 23 kgs each. Also, 1piece of carry-on baggage, the maximum weight of which does not exceed 11 kgs, is allowed in First and Business Class cabins. Economy Class is permitted cabin baggage that does not exceed7 kgs. Hand baggage with maximum dimensions of 56 x 46 x 25 cms, is allowed on board. Additionally, 1 small laptop bag is also permitted in all cabin classes.
Passengers traveling to UK and USA and carrying all their electronic items (laptops/iPads/mobiles) as carry-on luggage must ensure that the devices are powered on and kept out of their covers for security purposes.
Since baggage allowance varies according to routes and cabin classes, passengers are requested to check Kuwait Airways’ baggage policy before packing their bags. You may do so by clicking here.
You may also avail of the Web check-in facility for most of the destinations operated by the airline. You may check-in for a flight with a valid confirmed ticket booking. You will be able to check in online between 24 hours and 3 hours before flight departure. With online check-in feature, you can choose your preferred seats, receive check-in confirmation through email, and print your e-receipt. If you are departing from Kuwait Airport, you will receive your Kuwait Airways boarding pass from the check-in desk on furnishing this e-receipt.
Kuwait Airways’ frequent flyer program is called Oasis Club. The Oasis Club lets you earn miles from flying and also by using services and products from the airline’s partners that include various program partner hotels, car rentals, and shopping and communication services, besides others.
Oasis Club offers three card levels – Oasis Blue which is the starting tier, Oasis Silver (eligibility of 25,000 points) and Oasis Gold (eligibility of 50,000 points). Oasis Silver members enjoy preferential seating, priority in waitlisted bookings, dedicated check-in counters, access to luxury lounges, and loads more. Oasis Gold members have extra baggage allowance, priority baggage delivery, Elite Mileage bonus with up to 100 percent extra miles, and other privileges and benefits over and above the awards offered for Oasis Silver and Blue members.
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